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Government’s energy price cap bill is “good news for consumers”, says Citizens Advice

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Citizens Advice has responded to the introduction of the Domestic Gas and Electricity (Tariff Cap) Bill to Parliament. This bill will impose a temporary total cap on the cost of all default tariffs.

Gillian Guy, Chief Executive of Citizens Advice, said:

“This bill is good news for consumers and is a significant step towards an energy market that works for everyone.

“Millions of loyal energy customers have been ripped off by their suppliers for too long. This bill should go some way to ending the unacceptable overcharging of loyal customers, and will cut prices for 12 million households currently stuck on poor value default tariffs.

“It’s essential that protections from overcharging remain in place for vulnerable energy customers after the cap is lifted. We look forward to working with the Government to ensure that consumers in vulnerable situations are protected in the long term.

“But it’s not just energy companies who are taking loyal customers for granted. The Government should now turn its attention to addressing the loyalty penalty in other essential services, including home insurance, mobile phones and broadband.”

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