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Council changes 0800 numbers

From 1 August Lancashire County Council will be changing its 0800 telephone numbers to 0300 numbers, in line with its other services.

The numbers which will be affected are; Fostering and Adoption, Family Information and Parking Services.

The new list of numbers is as follows:

Fostering and Adoption 0300 123 6723
Fostering and Adoption out of hours 0300 123 6724
Family and Information Service 0300 123 6712
Lancashire Parking Services 0300 123 6713

The new numbers will cost the same to call as geographic numbers starting 01 or 02.

0300 calls are often included as part of inclusive minutes, discount schemes or bundled packages in the same way as geographic calls, so will be free of charge to the customer in many cases.

The existing 0800 numbers will continue to work for the foreseeable future, until the council is sure that the vast majority of calls are being made to the new numbers. Callers to the 0800 numbers will be automatically connected to the Customer Service Centre and hear a message informing them that they can redial the 0300 number, or if they want stay on the 0800 line.

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