Chorley Community Housing (CCH) residents will soon be able to access community services in one place as plans were announced to move the housing association’s customer offices to Chorley Council’s one-stop-shop on Union Street.
The housing association, which manages more than 3,000 of Chorley’s former council houses, is set to move their customer service office from their current base on St Thomas’s Road to Chorley Council’s civic offices on Union Street to enhance the service to local people and work more closely with the council.
Councillor Peter Wilson who is the Deputy Leader of Chorley Council with responsibility for resources, said: “It is vitally important that residents have easy access to a range of services in one place and this move will be a great addition to the council’s one-stop-shop on Union Street.
“We have always worked very closely with CCH and by working together we’ve been able to provide much needed affordable housing to local residents right across the borough.
“The current office has served them well but now is the time to bring them into the centre of town so they can work alongside our officers to provide an even better service to residents.”
Richard Houghton, Chorley Community Housing’s Director of Operations, added: “I’m delighted to confirm that CCH will be moving to Chorley Council’s one-stop-shop on Union Street to use the excellent customer service facilities there.
“Working alongside Chorley Council on a daily basis will bring many benefits for our residents, enabling us to better meet their needs and further improving the services we offer.
“It will mean residents will only need to visit one office with any enquires they may have and will ensure that we can offer them a wide range of advice and services in one place.”
CCH will move into Chorley Council’s one-stop-shop by the end of the year.