Home Local News Lancaster City Museum receives quality accolade

Lancaster City Museum receives quality accolade


Lancaster City Museum has been officially recognised for quality by the Visitor Attraction Quality Assurance Scheme, VAQAS.

To be awarded the accreditation, the museum had to demonstrate that it met certain standards in a number of areas, including customer care, visitor information, presentation of displays and cleanliness. The museum was inspected on the day by an impartial assessor.

Heather Dowler, museum manager, said:

“I would like to thank my colleagues and volunteers for their hard work and dedication. The VAQAS accreditation is a sign that the museum provides the public with a high quality service.

“There are plenty of interesting exhibitions coming up, like ‘War 1914! Lancaster’ and ‘The King’s Own go to War’, so I have every confidence that the number of visitors to the museum will continue to go up.”

Lancaster City Museum, which is run by Lancashire County Council on behalf of Lancaster City Council, is housed in Lancaster’s former town hall, an elegant Georgian building constructed in the late 18th century.

The museum itself was founded in 1923 and its collections illustrate the history and archaeology of the city of Lancaster. It is also home to the King’s Own Royal Regiment Museum.

The VAQAS scheme is managed by VisitEngland and, through its network of regional assessors, has a reputation for instigating, modifying and shaping change to the customer experience at visitor attractions across England.

More information on Lancashire’s museums, including details of opening times and exhibitions, is available on the museums’ website.


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