Home Local News Changes to the welfare rights service – have your say

Changes to the welfare rights service – have your say


People and organisations are being given the opportunity to share their views about changes to Lancashire County Council’s welfare rights service.

The service provides advice and assistance on all welfare benefit issues.

It supports around 6,000 people each year, focusing on people with long-term health issues, people who have a terminal illness and those in work who have a low income.

The proposal is to reduce access to the provision of welfare benefit advice and guidance services.

This would mean that the service would focus on advising and assisting in legal challenges against benefit decisions, including representation at appeal tribunals.

If the proposal is approved, it is anticipated that people with lower level needs will be able to access other existing advice and support services in local communities and online, such as those provided by the Citizens Advice Bureau and Gov.uk.

A spokesperson for Lancashire County Council said: “This is a chance for people who use the service, organisations that work with us and the public to share their views.

“No decision has yet been made and it’s really important that people contact us to give their views.

“Cabinet will make its decision later this year, after it has considered the results from this consultation.”

People have until Sunday 9 June to have their say.

To take part in the consultation online, visit www.lancashire.gov.uk/haveyoursay.

People can receive a written questionnaire by emailing their details to phadmin@lancashire.gov.uk.


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